Our topics & subscription models
soluzione is your competent partner for all important future topics: Modern Workplace, Cyber Security Awareness and Artificial Intelligence Below you can see our service matrix with the respective packages and service descriptions for each topic.
As part of the subscription models, you can choose topics individually, combinations thereof, or you can book our comprehensive service offerings package, to cover the entire spectrum and leverage synergies. We create a customized plan for your needs and determine when to focus on each topic.
Service modules
e-learning
Award-winning e-learning content for your learning platform. The high-quality and flexible learning content on Microsoft topics can be easily integrated into your existing platform and offers approximately 2,500 learning units. All content is available in German, with the majority also available in English and four other languages (French, Spanish, Portuguese, Dutch).
soluzione42 Web
soluzione42 App
Evergreen Learning Update
With our soluzione42 Evergreen Learning Updates, we guarantee two, usually even four updates per year. This allows changes in M365 to be as synchronized as possible with Microsoft releases.
Custom Content Creation
We create custom e-learning content for you, whether it is a software tutorial or a behavioral film. We are also happy to develop entertaining animated films according to your specifications.
CSM Basic Onboarding
CSM Premium Onboarding
Live online meeting with your personal Customer Success Manager to get your project off to the perfect start!
Introductory Media Pack
Use our media kit for a successful implementation of soluzione42 App & Web in your company!
CSM Account Manager Regular Support
Quarterly
Monthly
Your dedicated Customer Success Management account executive will guide you through all phases of your project - from contracting and service delivery to the successful implementation of your M365 project to achieve your digital fitness goals.
CSM Web Sessions
2x
4x
The live implementation with our Customer Success Management ensures a perfect start for your employees in the soluzione42 world.
Statistical Analysis
Quarterly
Monthly
You will receive regular statistics about the usage of soluzione42 App & Web. Your personal consultant will discuss important findings from the report with you and recommend suitable measures to achieve your goals.
News
What's in the next soluzione evergreen release? With our soluzione42 news we keep you informed about innovations and changes in our content and feature portfolio!
Consulting
An experienced soluzione consultant will guide you from the start: whether it's a strategy workshop, stakeholder orchestration, communication planning or goal evaluation. Your dedicated consultant will help you position soluzione correctly and use the platform to achieve important goals.
Strategy Workshop
In the strategy workshop, we work with you to develop key strategic objectives for the first half of the year, identify affected stakeholders, and define important aspects to consider in the media plan.
Tip Campaign
6 OnePagers
+ 12 Tips
10 OnePagers
+ 24 Tips
soluzione's Campaign Service helps you focus the attention of all employees on important issues and goals. Your personal consultant will ensure that the content of the media plan is published throughout the company and reaches the end user. The campaign's focus topics and QuickTips can be accessed over a 12-month period.
Communication
Plan
Your personal Customer Success Consultant will draw up a detailed media plan for you that includes all relevant topics for the first 6 months.
Communication
Plan Update
M365 is constantly changing, and your goals may change as well. We will work with you to determine if adjustments to the media plan are necessary and, if so, implement them.
Custom animation trailers
1x
The ultimate eye-catcher: We work with you to create a custom animated trailer that conveys your message and gets the attention you need.
Hosting
soluzione Script GmbH is a company located in Germany. All our security services are hosted on our own hardware in Germany. Release updates and patches are automatically applied as they become available.
Support
Do you already have a learning platform in use? Our soluzione42 e-learnings are flexible and can also be delivered in the desired SCORM format for integration into an existing LMS (Learning Management System).
Do you already use a learning platform with an LTI interface? Our soluzione42 e-learnings are flexible and can also be delivered in LTI standard 1.0 or 1.1 for integration into an existing LMS (Learning Management System) and hosted by soluzione. This means that soluzione42 Evergreen Learning updates can be provided for you in the background without any time expenditure.
Teams Integration
Is Microsoft Teams the center of your communication and collaboration? Then the soluzione Teams integration is the perfect channel and access point to all learning content in soluzione42 Web. Learning on mobile devices is also possible via the Teams application.
e-learning
The soluzione42 cyber security awareness courses provide your employees with the necessary knowledge for greater security awareness.
soluzione42 Web
soluzione42 Web is your portal to our extensive knowledge library. It enables structured learning in the form of courses and offers many other useful features.
Update
We monitor developments in cybercrime for you and evaluate new tactics together with our partner HanseSecure GmbH. Important innovations are made available to you via regular updates.
Custom Content Creation
We create custom e-learning content for you, whether it is a software tutorial or a behavioral film. We are also happy to develop entertaining animated films according to your specifications.
CSM Basic Onboarding
You will receive a welcome pack with the most important information about the service you have booked.
CSM Premium Onboarding
Live online meeting with your personal Customer Success Manager to get your project off to the perfect start!
Introductory Media Pack
Use our media kit for a successful implementation of soluzione42 App & Web in your company!
CSM Account - Regular Support
Quarterly
Monthly
Your dedicated Customer Success Management representative will guide you through all phases of your project - from contract negotiation and service implementation to the successful completion of your security awareness project.
CSM Web Sessions
2x
4x
The live implementation with our Customer Success Management ensures a perfect start for your employees in the soluzione42 world.
Statistical Analysis
You will receive a regular phishing report. Your personal consultant will discuss key findings from the report with you and use these findings to prepare for the next wave of phishing.
News
What's in the next soluzione evergreen release? With our soluzione42 news we keep you informed about innovations and changes in our content and feature portfolio!
Consulting
An experienced soluzione consultant plans the implementation of the simulations, discusses the evaluation results of the implemented phishing waves with you, and develops further appropriate recommendations for action.
Phishing Simulation
up to 15
up to 15
up to 24
Your consultant will select the appropriate level of difficulty and the topics that are appropriate for your company. The time of delivery is random (duration 12 months).
Spear Phishing
In this simulation, we send the email to selected employees with a direct approach and company-related content or topics.
Cyber Security Awareness Campaign
The booster for sustainable security awareness in your organization. As part of an actively supported 10-week awareness campaign, we train and sensitize all your employees with weekly awareness nuggets.
Custom animation trailers
1x
The ultimate eye-catcher: We work with you to create a custom animated trailer that conveys your message and gets the attention you need.
Hosting
soluzione Script GmbH is a company located in Germany. All our security services are hosted on our own hardware in Germany. Release updates and patches are automatically applied as they become available.
Support
The soluzione support team handles all your support requests and assists you via Teams, by phone or e-mail. The response time is usually 4 hours after receipt of a message (*within regular service hours).
SCORM
Do you already have a learning platform in use? Our soluzione42 e-learnings are flexible and can also be delivered in the desired SCORM format for integration into an existing LMS (Learning Management System).
LTI
Do you already use a learning platform with an LTI interface? Our soluzione42 e-learnings are flexible and can also be delivered in LTI standard 1.0 or 1.1 for integration into an existing LMS (Learning Management System) and hosted by soluzione. This means that soluzione42 Evergreen Learning updates can be provided for you in the background without any time expenditure.
Teams Integration
Is Microsoft Teams the center of your communication and collaboration? Then the soluzione Teams integration is the perfect channel and access point to all learning content in soluzione42 Web. Learning on mobile devices is also possible via the Teams application.
Service modules
e-learning
Award-winning e-learning content for your learning platform. The high-quality and flexible learning content on Microsoft topics can be easily integrated into your existing platform and offers approximately 2,500 learning units. All content is available in German, with the majority also available in English and four other languages (French, Spanish, Portuguese, Dutch).
soluzione42 Web
soluzione42 App
Evergreen Learning Update
With our soluzione42 Evergreen Learning Updates, we guarantee two, usually even four updates per year. This allows changes in M365 to be as synchronized as possible with Microsoft releases.
Custom Content Creation
We create custom e-learning content for you, whether it is a software tutorial or a behavioral film. We are also happy to develop entertaining animated films according to your specifications.
CSM Basic Onboarding
CSM Premium Onboarding
Live online meeting with your personal Customer Success Manager to get your project off to the perfect start!
Introductory Media Pack
Use our media kit for a successful implementation of soluzione42 App & Web in your company!
CSM Account Manager Regular Support
Quarterly
Monthly
Your dedicated Customer Success Management account executive will guide you through all phases of your project - from contracting and service delivery to the successful implementation of your M365 project to achieve your digital fitness goals.
CSM Web Sessions
2x
4x
The live implementation with our Customer Success Management ensures a perfect start for your employees in the soluzione42 world.
Statistical Analysis
Quarterly
Monthly
You will receive regular statistics about the usage of soluzione42 App & Web. Your personal consultant will discuss important findings from the report with you and recommend suitable measures to achieve your goals.
News
What's in the next soluzione evergreen release? With our soluzione42 news we keep you informed about innovations and changes in our content and feature portfolio!
Consulting
An experienced soluzione consultant will guide you from the start: whether it's a strategy workshop, stakeholder orchestration, communication planning or goal evaluation. Your dedicated consultant will help you position soluzione correctly and use the platform to achieve important goals.
Strategy Workshop
In the strategy workshop, we work with you to develop key strategic objectives for the first half of the year, identify affected stakeholders, and define important aspects to consider in the media plan.
Tip Campaign
6 OnePagers
+ 12 Tips
10 OnePagers
+ 24 Tips
soluzione's Campaign Service helps you focus the attention of all employees on important issues and goals. Your personal consultant will ensure that the content of the media plan is published throughout the company and reaches the end user. The campaign's focus topics and QuickTips can be accessed over a 12-month period.
Communication
Plan
Your personal Customer Success Consultant will draw up a detailed media plan for you that includes all relevant topics for the first 6 months.
Communication
Plan Update
M365 is constantly changing, and your goals may change as well. We will work with you to determine if adjustments to the media plan are necessary and, if so, implement them.
Custom animation trailers
1x
The ultimate eye-catcher: We work with you to create a custom animated trailer that conveys your message and gets the attention you need.
Hosting
soluzione Script GmbH is a company located in Germany. All our security services are hosted on our own hardware in Germany. Release updates and patches are automatically applied as they become available.
Support
Do you already have a learning platform in use? Our soluzione42 e-learnings are flexible and can also be delivered in the desired SCORM format for integration into an existing LMS (Learning Management System).
Do you already use a learning platform with an LTI interface? Our soluzione42 e-learnings are flexible and can also be delivered in LTI standard 1.0 or 1.1 for integration into an existing LMS (Learning Management System) and hosted by soluzione. This means that soluzione42 Evergreen Learning updates can be provided for you in the background without any time expenditure.
Teams Integration
Is Microsoft Teams the center of your communication and collaboration? Then the soluzione Teams integration is the perfect channel and access point to all learning content in soluzione42 Web. Learning on mobile devices is also possible via the Teams application.
Our Services
Customer Success Management
Onboarding – Basis & Premium: Every customer receives access to the soluzione Project Manager Cockpit and the extensive soluzione Toolbox website. In addition to introductory videos, you will find templates, practical checklists and can request further services if required. In Premium Onboarding (for Phishing Alone, Professional & Excellence customers), your CSM consultant will personally introduce you to our services in a live online meeting.
Introduction – Media Set and Web Session We enable you to communicate soluzione adoption internally - via email, intranet, SharePoint, or in teams. You can also provide your users with introductory videos and downloadable Getting Started Guides. Professional & Excellence customers also receive a live demo with experienced CSM consultants. Using best practices, our trainers explain how the solution enables personalized learning. This takes into account pre-arranged topics for a selected target group.
Regular Support Starting at the Professional & Excellence level, you will have a dedicated Customer Success Account Manager. Questions about available services or the contract will be answered directly. In addition, your CSM Consultant will guide you through all project phases, advise you on service implementation, and initiate measures to achieve the desired digital fitness.
Werkzeuge & Tools
Hosting, Maintenance & Support soluzione Script GmbH is a company located in Germany. All our security services are hosted on our own hardware in Germany. Release updates and patches are automatically applied as they become available. Mit Abschluss unseres Wartungsvertrags erhalten Sie direkten, persönlichen Support durch technische Consultants. Release-Updates und Patches werden automatisch mit Verfügbarkeit eingespielt.
Updates & News: We have been producing our learning content in Microsoft Evergreen mode since 2020. This allows us to map the biannual Microsoft 365 update channel as synchronously as possible. In fact, our updates are typically released on a quarterly basis - for learning content that is always up-to-date. Premium customers receive a preview of upcoming changes for each release as well as an up-to-date soluzione42 news page about our updates.
Delivery Formats: Do you want to use your existing Learning Management System (LMS) - exclusively or in addition to our soluzione42 platforms? Our learning content can be integrated in the desired SCORM format. We can also deliver and host in LTI standard 1.0 or 1.1. This means that we can provide all updates for you in the background without any time expenditure. Or you can use Microsoft Teams for easy deployment and rollout. Our soluzione42 app appears as an icon in the Teams sidebar. This allows you to access our learning content on the go without having to leave the Teams application.
Custom Content: Do you need to map specific software or processes, or are you missing certain topics in our standard library? We can also create custom content upon request. We are familiar with a variety of film creation tools - from simple screencast or capture videos to animated videos. We film in the standard Microsoft environment, remotely at the customer's site, or come to your site.
Consulting & Campaigns
Communication Plan Together with your personal consultant, you develop a communication plan in an initial strategy workshop or in consulting appointments that This is where the main themes, communication channels and release dates of each campaign module are defined. Our experience shows that priorities and objectives rarely remain completely constant over time. In particular, the agile M365 environment or changes in business strategy require adjustments. Your consultant will update the media plan for months 6-12.
Phishing Consulting: Your experienced soluzione contact (Phishing Stand Alone, Excellence and Professional customers) will personally introduce you to the procedure of the planned phishing simulations. They will accompany you through the technical implementation and ensure the successful completion of the simulations. The consultant selects the appropriate levels of difficulty (including spear phishing for Excellence clients) and topics that are appropriate for the organization. Throughout the 12-month period, the consultant plans the implementation of each phase, discusses the results of the assessment, and develops appropriate recommendations for action.
Campaign Service: Learning in the O365 environment must be viewed as a continuous process. The consultant responsible for Professional and Excellence customers works with Modern Workplace tools to determine what goals need to be achieved at each stage. The content depends on whether the solution is already established in the organization. Your contact will also help you determine which channel is best for your organization and deliver the campaign content in the format you want.
Security Awareness Campaign Service: Exclusively for Excellence customers, we train and sensitize your employees with weekly awareness nuggets. The actively supervised 10-week program is prepared through the end of the third phising wave by your personal consultant. Then, a media mix follows as the perfect complement to cyber security e-learning and helps your employees to close the discovered knowledge gaps.Your consultant will initiate the creation of custom themes that can be derived from the statistical data, as well as the implementation of live demos to launch the awareness campaign.
Custom Animated Trailer Do you want to communicate an important message or a specific goal in your project? Our Excellence clients benefit from an extra service. We create custom animated trailers based on your concept or develop a suitable template in a joint workshop. The resulting movie will be animated according to your ideas and realized with audio on a text-to-speech basis.
Evaluate & Measure
Frequent Performance Measurement: Professional & Excellence customers profit from our soluzione Statistics Service. Thise: helps you see how the planned actions are progressing. always will receive an regelmäßiga: reporting onn Nutzung von soluzione42 App & Web. Ihr persönlicher Consultant stellt Ihnen not only to the die relevanten statistischen Daten zur Verfügung. Er berät on planning and additional steps and recommends appropriate measures so you can reach your goals.
Cybersecurity Awareness Success Measurement: Professional & Excellence clients and clients who have purchased our Phishing Alone service will receive a Phishing Report with specially prepared results reports for each phishing wave conducted. At the end of the third wave, your consultant will consolidate the data for a first live meeting and provide a more detailed analysis: distribution of clicks per simulation or in the overall process, deduction of a trend or tendency, etc. He will also advise you on planning the next steps. He will also advise on the next steps and prepare the next phishing wave.