Data Protection

soluzione Script GmbH

Name and contact of responsible party according to Article 4 paragraph. 7 DSGVO

soluzione Script GmbH

Schertlinstr. 18
81379 München

Handelsregister München HRB 135656
UST ID: DE 215 275 788
Geschäftsführer: Frank Rodà, Bastian Ziegler

Telephone: +49 (0)89 38 99 70 0
Fax: +49 (0)89 38 99 70 77

Email: info@soluzione.de
Web: www.soluzione.de

Our offer (including this website) is not aimed at consumers, but exclusively at merchants, legal entities under public law and special funds under public law.

Security and protection of your personal data

As a company under private law, we are subject to the provisions of the European General Data Protection Regulation (GDPR) and the provisions of the German Federal Data Protection Act (BDSG). We have taken technical and organizational measures to ensure that the data protection regulations are observed both by us and by our external service providers.

Definitions

The legislator requires that personal data be processed lawfully, fairly and in a manner that is comprehensible to the data subject (“lawfulness, fairness and transparency”). To ensure this, we inform you about the individual legal definitions, which are also used in this privacy policy:

Personal data

“Personal data” means any information relating to an identified or identifiable natural person (hereinafter “data subject”); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

Processing

“Processing” means any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.
Restriction of processing
“Restriction of processing” means the marking of stored personal data with the aim of limiting their processing in the future

Profiling

“Profiling” means any form of automated processing of personal data consisting of the use of personal data to evaluate certain personal aspects relating to a natural person, in particular to analyze or predict aspects concerning that natural person’s performance at work, economic situation, health, personal preferences, interests, reliability, behavior, location or movements.

Pseudonymization

“Pseudonymization” means the processing of personal data in such a manner that the personal data can no longer be attributed to a specific data subject without the use of additional information, provided that such additional information is kept separately and is subject to technical and organizational measures to ensure that the personal data are not attributed to an identified or identifiable natural person.

File system

“File system” means any structured set of personal data which are accessible according to specific criteria, whether centralized, decentralized or dispersed on a functional or geographical basis.

Controller

“Controller” means a natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data; where the purposes and means of such processing are determined by Union or Member State law, the controller or the specific criteria for its nomination may be provided for by Union or Member State law.

Processor

“Processor” means a natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller.

Recipient

“Recipient” means a natural or legal person, public authority, agency or another body, to which the personal data are disclosed, whether a third party or not. However, public authorities which may receive personal data in the framework of a particular inquiry in accordance with Union or Member State law shall not be regarded as recipients; the processing of those data by those public authorities shall be in compliance with the applicable data protection rules according to the purposes of the processing.

Third party

“Third party” means a natural or legal person, public authority, agency or body other than the data subject, controller, processor and persons who, under the direct authority of the controller or processor, are authorized to process personal data.


Consent

“Consent” of the data subject is any freely given, specific, informed and unambiguous indication of the data subject’s wishes by which he or she, by a statement or by a clear affirmative action, signifies agreement to the processing of personal data relating to him or her.

Lawfulness of the processing

The processing of personal data is only lawful if there is a legal basis for the processing. The legal basis for processing may be, in particular, in accordance with Article 6(1)(a) – (f) GDPR:

a. The data subject has given consent to the processing of personal data concerning him or her for one or more specific purposes;

b. Processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract;

c. Processing is necessary for compliance with a legal obligation to which the controller is subject;

d. Processing is necessary in order to protect the vital interests of the data subject or of another natural person;

e. processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller;

f. processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data, in particular where the data subject is a child.

Information on the processing of personal data

(1) In the following, we provide information about the processing of personal data when using our website. Personal data are e.g. name, address, e-mail addresses, user behavior.

(2) If you contact us by email or via a contact form, the data you provide (your email address, your name and telephone number if applicable) will be stored by us in order to answer your questions. The legal basis for this is a balancing of interests in accordance with Art. 6 para. 1 sentence 1 lit. f GDPR (based on our legitimate interest in processing and answering inquiries received by us). We delete the data collected in this context after the statutory retention period of six years has expired.

Collection of personal data when visiting our website

When you use the website for information purposes only, i.e. if you do not register or otherwise provide us with information, we only collect the personal data that your browser transmits to our server. If you wish to view our website, we collect the following data, which is technically necessary for us to display our website to you and to ensure stability and security. The legal basis for this is a balancing of interests in accordance with Art. 6 para. 1 sentence 1 lit. f GDPR (based on our legitimate interest in operating our website to provide information about our company and the products we offer):

  • IP address
  • Date and time of the request
  • Time zone difference to
  • Greenwich Mean Time (GMT)
  • Content of the request (specific page)
  • Access status/HTTP status code
  • Amount of data transferred
  • Website previously accessed
  • Browser
  • Operating system and its interface
  • Language and version of the browser software.


This information is deleted or anonymized after one week at the latest.

Cookies

(1) In addition to the aforementioned data, cookies are stored on your computer when you use our website. Cookies are small text files that are stored on your hard disk and assigned to the browser you are using and through which certain information flows to the place that sets the cookie. Cookies cannot execute programs or transfer viruses to your computer. They are used to make the website more user-friendly and effective overall.

(2) This website uses the following types of cookies, the scope and function of which are explained below:

Transient cookies (see a.)
Persistent cookies (see b.).

a. Transient cookies are automatically deleted when you close the browser. These include session cookies in particular. These store a so-called session ID, with which various requests from your browser can be assigned to the joint session. This allows your computer to be recognized when you return to our website. The session cookies are deleted when you log out or close the browser.

b. Persistent cookies are automatically deleted after a specified period, which may vary depending on the cookie. You can delete cookies at any time in the security settings of your browser.

You can configure your browser settings according to your wishes and
e.g. refuse to accept third-party cookies or all cookies. So-called “third-party cookies” are cookies that are set by a third party and therefore not by the actual website you are currently visiting. We would like to point out that you may not be able to use all the functions of this website if you deactivate cookies.

(3) You can obtain further information about the cookies (and other technologies) used on this website and select which cookies (and other technologies) you agree with and which you do not agree with via the following link: Change privacy settings.

Use of Google Analytics

(1) With your consent, this website uses in particular Google Analytics, a web analysis service of Google Inc. and Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland (together “Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. However, your IP address will be shortened by Google beforehand within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. Google will use this information on behalf of the operator of this website for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator.

(2) The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

(3) There is currently no decision by the EU Commission that the USA generally offers an adequate level of data protection. However, the EU Commission has published standard contractual clauses as a means of ensuring adequate protection when transferring data to non-European countries. When transferring data to the USA, Google relies on these standard contractual clauses and on additional measures to protect your data. We will provide you with a copy of these standard contractual clauses on request. Further information on data protection at Google can be found at https://policies.google.com/privacy?gl=de.

(4) On our behalf, Google will use the information collected to evaluate your use of the website, to compile reports on the activities and to provide us with further services associated with the use of the website.

(5) The legal basis for the processing of your data in connection with Google Analytics is Article 6(1)(a) GDPR in conjunction with your consent. You can revoke your consent at any time with effect for the future by clicking on this link: Change privacy settings. The withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.

Use of Microsoft Forms

We use the Microsoft Forms tool for surveys. These surveys are generally voluntary, anonymous and can be used without the collection of personal data. However, the data collected in the respective survey is processed in Microsoft data centers.

Wired Minds

Products and services of Wired Minds AG (www.wiredminds.de) are used on this website for marketing and optimization purposes. The legal basis for this is a balancing of interests in accordance with Art. 6 para. 1 sentence 1 lit. f GDPR. Data is collected, processed and stored from which user profiles are created under a pseudonym. The cookies described above may be used for this purpose. Where possible and appropriate, the user profiles are completely anonymized. The data collected, which may also include personal data, is transmitted to Wired Minds or collected directly by Wired Minds. Wired Minds uses this information, which is left behind by visits to the websites, to create anonymized user profiles. The data obtained in this way is not used to personally identify the visitor to this website and is not merged with personal data about the bearer of the pseudonym. If IP addresses are collected, they are anonymized immediately after collection by deleting the last number block. The data collected under a pseudonym will be deleted or completely anonymized after 14 days at the latest.

You can object to this data processing at any time by clicking on this link: Exclude from website tracking

Children

Our services are aimed exclusively at adults. Persons under the age of 16 should not submit any personal data to us without the consent of their parents or guardians.

Rights of the data subject

(1) Revocation of consent

If the processing of personal data is based on consent, you have the right to revoke your consent at any time. Revoking your consent does not affect the legality of the processing carried out on the basis of your consent until the revocation.

You can contact us at any time to exercise your right of revocation.

(2) Right to confirmation

You have the right to request confirmation from the controller as to whether we process personal data concerning you. You can request confirmation at any time using the contact details provided above.

(3) Right to information

If personal data is processed, you can request information about this personal data and the following information at any time:

a. the purposes of the processing;

b. the categories of personal data being processed;

c. the recipients or categories of recipients to whom the personal data have been or will be disclosed, in particular recipients in third countries or international organizations;

d. where possible, the envisaged period for which the personal data will be stored, or, if not possible, the criteria used to determine that period;

e. the existence of the right to request from the controller rectification or erasure of personal data concerning you or restriction of processing, or to object to such processing;

f. the existence of the right to lodge a complaint with a supervisory authority;

g. where the personal data are not collected from the data subject, all available information as to their source;

h. the existence of automated decision-making, including profiling, referred to in Article 22(1) and (4) GDPR and, at least in those cases, meaningful information about the logic involved, as well as the significance and envisaged consequences of such processing for the data subject.

If personal data is transferred to a third country or to an international organization, you have the right to be informed of the appropriate safeguards pursuant to Article 46 GDPR relating to the transfer. We will provide a copy of the personal data undergoing processing. For any additional copies you request, we may charge a reasonable fee based on administrative costs. If you submit the request electronically, the information must be provided in a commonly used electronic format, unless you specify otherwise. The right to receive a copy pursuant to paragraph 3 shall not adversely affect the rights and freedoms of others.

(4) Right to rectification

You have the right to request that we rectify any inaccurate personal data concerning you without undue delay. Taking into account the purposes of the processing, you have the right to request that incomplete personal data be completed, including by means of providing a supplementary statement.

(5) Right to erasure (“right to be forgotten”)

You have the right to request that the controller erase personal data concerning you without undue delay, and we are obliged to erase personal data without undue delay where one of the following grounds applies:

a. The personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed.

b. The data subject withdraws consent on which the processing is based according to point (a) of Article 6(1) or point (a) of Article 9(2) of the GDPR, and there is no other legal ground for the processing.

c. The data subject objects to the processing pursuant to Article 21(1) of the GDPR and there are no overriding legitimate grounds for the processing, or the data subject objects to the processing pursuant to Article 21(2) of the GDPR.

d. The personal data were unlawfully processed.

e. The erasure of the personal data is necessary to fulfill a legal obligation under Union or Member State law to which the controller is subject.

f. The personal data were collected in relation to the offer of information society services pursuant to Article 8(1) of the GDPR.

Where the controller has made the personal data public and is obliged pursuant to paragraph 1 to erase the personal data, the controller, taking into account available technology and the cost of implementation, shall take appropriate measures, including technical ones, to inform controllers which process the personal data of this fact inform that a data subject has requested the erasure of all links to these personal data or of copies or replications of these personal data.

The right to erasure (“right to be forgotten”) does not apply if processing is necessary:

for exercising the right to freedom of expression and information;

for fulfilling a legal obligation required by Union or Member State law to which the controller is subject, or for performing a task carried out in the public interest or in the exercise of official authority vested in the controller;

for reasons of public interest in the area of ​​public health pursuant to Article 9(2)(h) and (i) and Article 9(3) GDPR;

for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes pursuant to Article 89(1) GDPR, insofar as the right referred to in paragraph 1 is likely to make the achievement of the objectives of this processing impossible or seriously compromises it, or

for the establishment, exercise or defense of legal claims.

(6) Right to restriction of processing

You have the right to request that we restrict the processing of your personal data if one of the following conditions applies:

a. the accuracy of the personal data is contested by the data subject, for a period enabling the controller to verify the accuracy of the personal data;

b. the processing is unlawful and the data subject opposes the erasure of the personal data and instead requests the restriction of their use;

c. the controller no longer needs the personal data for the purposes of the processing, but the data subject requires them to assert, exercise, or defend legal claims; or

d. the data subject has objected to processing pursuant to Article 21(1) GDPR, pending the verification whether the legitimate grounds of the controller override those of the data subject.

If processing has been restricted in accordance with the above-mentioned conditions, these personal data – apart from their storage – will only be processed with the consent of the data subject or for the establishment, exercise, or defense of legal claims or to protect the rights of another natural or legal person, or for reasons of important public interest of the Union or a Member State.

To exercise the right to restriction of processing, the data subject may contact us at any time using the contact details provided above.

(7) Right to data portability

You have the right to receive the personal data concerning you, which you have provided to us, in a structured, common, and machine-readable format, and you have the right to transmit these data to another controller without hindrance from the controller to whom the personal data was provided, provided that:

a. the processing is based on consent pursuant to point (a) of Article 6(1) or point (a) of Article 9(2) or on a contract pursuant to point (b) of Article 6(1) of the GDPR, and

b. the processing is carried out using automated procedures.

When exercising your right to data portability pursuant to paragraph 1, you have the right to have your personal data transmitted directly from one controller to another, where technically feasible. The exercise of the right to data portability does not affect your right to erasure (“right to be forgotten”). This right does not apply to processing necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.

(8) Right of objection

You have the right to object at any time to the processing of personal data concerning you which is based on Article 6(1)(e) or (f) GDPR, for reasons related to your particular situation; this also applies to profiling based on these provisions. The controller will no longer process the personal data unless it can demonstrate compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject, or the processing serves to assert, exercise or defend legal claims.

If personal data is processed for direct marketing purposes, you have the right to object at any time to the processing of your personal data.

Processor

We use external service providers (contract processors) to operate and maintain our web server. Separate data processing agreements have been concluded with each service provider to ensure the protection of your personal data.

Conversion tracking using third-party providers

This website uses third-party tools for analysis purposes. These tools measure the effectiveness with which users are addressed through advertisements (so-called “conversion tracking”).

If you click on advertisements from a third-party provider listed below, a conversion tracking cookie will be stored on your computer. If you then visit a specific website, the third-party provider and we can recognize that you clicked on the ad and were redirected to this page. This enables us to collect data that is relevant to our advertising measures. We may learn the total number of users who clicked on an advertisement, the length of visit, the operating system, the device model, the location, the payment transactions made, and the range of functions of mobile apps used. No personal information about the user’s identity will be disclosed to us.

If you do not wish to participate in this conversion tracking process, you can refuse the setting of a cookie required for this purpose – for example, by using a browser setting that generally deactivates the automatic setting of cookies. For example, use your internet browser’s “Do Not Track” (“DNT”) option.

We work with the following third-party providers for conversion tracking:

– LinkedIn Conversion Pixel
Further information on data protection and cookies from LinkedIn Corporation, 1000 West Maude Avenue, Sunnyvale, CA 94085, USA, can be found here.

– “DoubleClick by Google” (Accuen Conversion Pixel) / Google Adwords Conversion Pixel
“DoubleClick by Google” is a service provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”). “DoubleClick by Google” uses cookies to present ads relevant to you. A pseudonymous identification number (ID) is assigned to your browser to check which ads were displayed in your browser and which ads were accessed. The cookies do not contain any personal information. The use of “DoubleClick” cookies only allows Google and its partner websites to display ads based on previous visits to our or other websites on the Internet. The information generated by the cookies is transmitted by Google to a server in the USA for evaluation and stored there. Google will only transfer this data to third parties if required by law or within the scope of order data processing. Under no circumstances will Google combine your data with other data collected by Google.

You can prevent the storage of cookies by setting your browser software accordingly; however, we would like to point out that if you do this, you may not be able to use all the functions of our website to their full extent. You can also prevent the collection of data generated by the cookies and related to your use of the website, as well as the processing of this data by Google, by downloading and installing the browser plug-in available under the “DoubleClick” deactivation extension. Further information on data protection and cookies from Google can be found here.

SalesViewer

This website uses SalesViewer® technology from SalesViewer® GmbH to collect and store data for marketing, market research, and optimization purposes. User profiles can be created from this data under a pseudonym. Tracking scripts are used for this purpose, which are used to collect company-related data. The data collected using this technology will not be used to personally identify the visitor to this website without the express consent of the data subject and will not be merged with personal data about the bearer of the pseudonym.

You can withdraw your consent to the collection and storage of data at any time with future effect to prevent SalesViewer® from collecting data on this website in the future. An opt-out cookie for this website will be stored on your device. If you delete your cookies in this browser, you will need to click this link again.

Google Adwords Remarketing Pixel

Using the remarketing or “similar audiences” function of Google Inc. (“Google”), we can target website visitors with advertising by displaying personalized, interest-based ads for visitors to our website when they visit other websites in the Google Display Network. To analyze website usage, which forms the basis for creating interest-based ads, Google uses so-called “cookies.” For this purpose, Google stores a small file containing a sequence of numbers in the browsers of website visitors. This number is used to record website visits and anonymized data about website usage. No personal data of website visitors is stored.

If you subsequently visit another website in the Google Display Network, you will see advertisements that are highly likely to reflect previously viewed product and information areas. You can permanently deactivate the use of cookies by Google by following the link below and downloading and installing the plug-in provided there:

www.google.com/settings/ads/plugin/. Alternatively, you can disable the use of cookies by third parties by visiting the Network Advertising Initiative’s opt-out page at www.networkadvertising.org/choices/ and implementing the additional opt-out information provided there.
Further information on Google Remarketing and Google’s privacy policy can be found at: www.google.com/privacy/ads/.

Google reCAPTCHA

We use “Google reCAPTCHA” (hereinafter “reCAPTCHA”) on this website. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland. The purpose of reCAPTCHA is to check whether the data entered on this website (e.g. in a contact form) is being entered by a human or by an automated program. To do this, reCAPTCHA analyzes the behavior of the website visitor based on various characteristics. This analysis begins automatically as soon as the website visitor enters the website. For the analysis, reCAPTCHA evaluates various information (e.g. IP address, length of time the website visitor stays on the website or mouse movements made by the user). The data collected during the analysis is forwarded to Google. The reCAPTCHA analyses run completely in the background. Website visitors are not informed that an analysis is taking place. The storage and analysis of the data is based on Art. 6 (1) (f) GDPR. The website operator has a legitimate interest in protecting its web offerings from abusive automated spying and from SPAM. If consent has been requested, processing will be carried out exclusively on the basis of Art. 6 (1) (a) GDPR and Section 25 (1) TTDSG, insofar as the consent includes the storage of cookies or access to information on the user’s device (e.g., device fingerprinting) within the meaning of the TTDSG. Consent can be revoked at any time. Further information on Google reCAPTCHA can be found in the Google Privacy Policy and the Google Terms of Use at the following links:

https://policies.google.com/privacy?hl=de and
https://policies.google.com/terms?hl=de.

Google Tag Manager

Google Tag Manager is a solution that allows us to manage various website tags via a single interface. The Tag Manager tool itself (which implements the tags) is a cookieless domain and does not collect any personal data. The tool triggers other tags, which in turn may collect data. Google Tag Manager does not access this data. If deactivation has been performed at the domain or cookie level, this remains in place for all tracking tags implemented with Google Tag Manager.

Real Cookie Banner

We use the consent tool “Real Cookie Banner” to manage the cookies and similar technologies used (tracking pixels, web beacons, etc.) and the related consents. Details on how “Real Cookie Banner” works can be found at https://devowl.io/de/rcb/datenverarbeitung

The legal basis for the processing of personal data in this context is Art. 6 (1) (c) GDPR and Art. 6 (1) (f) GDPR. Our legitimate interest is the management of the cookies and similar technologies used and the related consents.

The provision of personal data is neither contractually required nor necessary for the conclusion of a contract. You are not obligated to provide the personal data. If you do not provide the personal data, we cannot manage your consents.

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